" If a condition results in a critical alert, then the alert entry should
describe the exact nature of the condition. Furthermore, two or more
alerts should not be added to the Alert Table for the same, singular
condition."
An example might be removing a paper tray should not cause all the
alerts associated with media. But if a manufacturer/user has chosen
to have a low toner condition precipitate an off line condition, these
are still two separate conditions, which may be independently cleared.
One could remove the low toner condition without the off line and
vice-versa. To treat them as one condition seems unreasonable, and
produces oddities like the alert that changes from a critical to a
warning level.
Again, just my opinion, but I think we have followed a line of
reasoning without paying much attention to whether it makes sense.
Bill Wagner
Osicom/DPI