PMP> Top 25 minus 4 conditions/alerts proposal

PMP> Top 25 minus 4 conditions/alerts proposal

Bill Wagner bwagner at digprod.com
Thu May 1 14:08:01 EDT 1997


     The idea that "The printer (and only the printer) decides which alert 
     codes are critical versus non-critical." was an original premise, and 
     I have been confused by apparent recent attempts to "standardize" what 
     is critical. I would also say that the linkage of events (e.g., a 
     critical alert and off-line) is also printer specific, and there 
     should be no dictate here. And, referring to the 'off-line' question, 
     there are several other persistent implemenations of what off-line 
     means. It is one of those things that non-printer people think is 
     obvious, but has so many different implementations as to be 
     conceptually useless. 
     
     Jay, The 'pause/resume' approach (using a new name) is probablly 
     reasonable, but I wonder is the specific printer pause/resume 
     implemmetation you mention functioannly the same as the Windows 
     printer pause/resume function? Or are we creating more confusion?
     
     Bill Wagner
     




______________________________ Reply Separator _________________________________
Subject: RE: PMP> Top 25 minus 4 conditions/alerts proposal
Author:  JK Martin <jkm at underscore.com> at Internet
Date:    5/1/97 1:11 PM




Bob,


Thanks for following up on this topic.  You know, though, after reading
your proposed text, it suddenly hit me that we may not have been properly
analyzing the scenario in the first place.


A quick review of the basic scenario for those not in the PMP telecon
during which this new topic was first discussed:


  Some printers can be configured such that a certain condition
  normally considered as a "warning" (such as "toner low") can
  be configured so as to stop the printer altogether, that is,
  the event results in a critical condition, not a warning.


Now (assuming the above picture is correct), if we step back back
and look at the words, in essence what we have is the interesting
situation where the printer can actually *map* a warning condition
to a critical condition.


As such, for this scenario, a "toner low" condition is not at all
a non-critical (ie, warning) condition, but rather a very real
critical condition.  There is nothing in the alert code tagged for
"toner low" that implies it is implicitly a non-critical alert, right?


If this is indeed true, then we don't have to worry about muddying up
the Top 25 Conditions table with a new situation in which a non-critical
alert is treated in some way as a critical alert.


Basic premise for everyone to agree upon (and maybe a useful bit of
clarifying text for the new Printer MIB draft):


  The printer (and only the printer) decides which alert codes are
  critical versus non-critical.


Does everyone agree with this?  If so, then (following Bob's text) when
the user "continues" the printer (ie, acknowledges the warning condition),
then shouldn't the printer remove *both* the Offline and critical alert
(describing the toner low condition), and add a new non-critical alert
to say that the condition still remains (but is no longer critical)?


Comments?


        ...jay


----------------------------------------------------------------------
--  JK Martin               |  Email:   jkm at underscore.com          --
--  Underscore, Inc.        |  Voice:   (603) 889-7000              --
--  41C Sagamore Park Road  |  Fax:     (603) 889-2699              --
--  Hudson, NH 03051-4915   |  Web:     http://www.underscore.com   --
----------------------------------------------------------------------


----- Begin Included Message -----


From: Bob Pentecost <bpenteco at boi.hp.com>
To: "pmp at pwg.org" <pmp at pwg.org>, "'Chuck Adams'" <adamsc at pogo.WV.TEK.COM>
Subject: RE: PMP> Top 25 minus 4 conditions/alerts proposal
Date: Thu, 1 May 1997 10:43:06 -0600
Encoding: 39 TEXT


During the Tuesday phone conference, I offered some wording about a 
particular alert condition that is non-critical yet the printer stops due 
to an option being set in the printer. Here's the wording which can be 
added to Chuck's table if desired.


"When a non-critical condition occurs, the printer may choose to stop 
printing by going offline (e.g., when a toner low condition occurs, the 
printer might stop to notify the user); in which case there would be two 
alerts entered into the alert table, one for the error condition and one 
for the offline condition. The offline condition is considered to be the 
critical alert that is stopping printing. Putting the printer online 
without fixing the error condition causes the offline alert to be removed 
from the table, but the non-critical alert remains in the table until the 
error condition is fixed."


Bob


----------
From:  Chuck Adams[SMTP:adamsc at pogo.WV.TEK.COM]
Sent:  Thursday, May 01, 1997 9:33 AM
To:  pmp at pwg.org
Subject:  PMP> Top 25 minus 4 conditions/alerts proposal


Folks,


        I have posted the proposed Appendix wording for the
        the Top 25 minus 4 alerts document to the ftp site. See:


        ftp://pwg.org/pub/pwg/pmp/contributions/err4.doc
        ftp://pwg.org/pub/pwg/pmp/contributions/err4.pdf


        I believe this reflects all the changes requested
        in the Wednesday conference call.


Chuck Adams
Tektronix, Inc.


----- End Included Message -----



More information about the Pmp mailing list