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<div style="font-family: 'verdana'; font-size: 12px; color: #000;"><span style="background-color: rgb(255, 255, 255);">Hi Ross,</span></div>
<div style="font-family: 'verdana'; font-size: 12px; color: #000;"><span style="background-color: rgb(255, 255, 255);"> </span></div>
<div style="font-family: 'verdana'; font-size: 12px; color: #000;"><span style="background-color: rgb(255, 255, 255);">thank you for the link; the document is actually interesting.</span></div>
<div style="font-family: 'verdana'; font-size: 12px; color: #000;"><span style="background-color: rgb(255, 255, 255);"> </span></div>
<div style="font-family: 'verdana'; font-size: 12px; color: #000;"><span style="background-color: rgb(255, 255, 255);">However, apart from a printer's error condition it is sometimes helpful for the service desk to know exactly what the printer is showing. Here is an example from a Lexmark printer in Brazil to illustrate this a little bit:<br></span></div>
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<div style="font-family: 'verdana'; font-size: 12px; color: #000;"><em><span style="background-color: rgb(255, 255, 255);">"Pronto<br>Cartucho ciano baixo. Cartridge has been ordered.<br>Cartucho magenta baixo. Cartridge has been ordered.<br>Pouco papel band. 1<br>Verif. status/suprim."</span></em></div>
<div style="font-family: 'verdana'; font-size: 12px; color: #000;"><span style="background-color: rgb(255, 255, 255);"> </span></div>
<div style="font-family: 'verdana'; font-size: 12px; color: #000;"><span style="background-color: rgb(255, 255, 255);">Having access to these messages saves the service desk staff from asking someone on site to walk to the printer and take a photo from the console, even more important because our company has branches in many different time zones.</span></div>
<div style="font-family: 'verdana'; font-size: 12px; color: #000;"><span style="background-color: rgb(255, 255, 255);"> </span></div>
<div style="font-family: 'verdana'; font-size: 12px; color: #000;"><span style="background-color: rgb(255, 255, 255);">Many printers reflect the messages from the display also on ther built-in web server, but this varies between different models and manufacturers, and it is not suitable for creating an overview of many printers automatically.</span></div>
<div style="font-family: 'verdana'; font-size: 12px; color: #000;"><span style="background-color: rgb(255, 255, 255);"> </span></div>
<div style="font-family: 'verdana'; font-size: 12px; color: #000;"><span style="background-color: rgb(255, 255, 255);">Best regards,</span></div>
<div style="font-family: 'verdana'; font-size: 12px; color: #000;"><span style="background-color: rgb(255, 255, 255);">Holger</span></div>
<div style="font-family: 'verdana'; font-size: 12px; color: #000;"><span style="background-color: rgb(255, 255, 255);"> </span></div>
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<div><strong>Gesendet: </strong>Donnerstag, 21. November 2024 um 17:49</div>
<div><strong>Von: </strong>"Friesen, Ross" <ross.friesen@hp.com></div>
<div><strong>An: </strong>"ISTO-PWG Internet Printing Protocol workgroup discussion forum" <ipp@pwg.org></div>
<div><strong>CC: </strong>"Holger Gräfe" <holger.graefe@gmx.de></div>
<div><strong>Betreff: </strong>RE: [IPP] Access to "Console Display Buffer" via IPP?</div>
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<p class="MsoNormal"><span style="font-size: 11.0pt;">I’m sure others may have other answers but…<br><br><a href="http://ftp.pwg.org/pub/pwg/candidates/cs-ippstate10-20090731-5100.9.pdf" target="_blank" rel="noopener noreferrer">http://ftp.pwg.org/pub/pwg/candidates/cs-ippstate10-20090731-5100.9.pdf</a><br>Table 5.1 and 5.2 mapping printer-state-reasons to MIB</span></p>
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<p class="MsoNormal"><strong><span style="font-size: 11.0pt; font-family: Calibri , sans-serif;">From:</span></strong><span style="font-size: 11.0pt; font-family: Calibri , sans-serif;"> ipp <ipp-bounces@pwg.org> <strong>On Behalf Of </strong>Holger Gräfe via ipp<br><strong>Sent:</strong> Thursday, November 21, 2024 1:02 AM<br><strong>To:</strong> ipp@pwg.org<br><strong>Cc:</strong> Holger Gräfe <holger.graefe@gmx.de><br><strong>Subject:</strong> [IPP] Access to "Console Display Buffer" via IPP?</span></p>
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<p class="MsoNormal"><strong><span style="font-size: 11.0pt; color: red;">CAUTION: External Email </span></strong></p>
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<p class="MsoNormal" style="margin-bottom: 12.0pt;"><span style="font-size: 9.0pt; font-family: Verdana , sans-serif; color: black;">Hi,</span></p>
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<p class="MsoNormal"><span style="font-size: 9.0pt; font-family: Verdana , sans-serif; color: black;">our company has a tool in place that allows the support team to view the content of the display from most of our 3,000 printers worldwide. This works via SNMP queries for Printer MIB objects 1.3.6.1.2.1.43.16.5.1.2 (prtConsoleDisplayBufferText).</span></p>
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<p class="MsoNormal"><span style="font-size: 9.0pt; font-family: Verdana , sans-serif; color: black;">Because of many disadvantages of SNMP, I have been looking for something similar in IPP, but could not find anything. Is there a particular attribute in the Get-Printer-Attributes request for this purpose? Or is it even possible somehow to query any Printer MIB value via OID?</span></p>
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<p class="MsoNormal"><span style="font-size: 9.0pt; font-family: Verdana , sans-serif; color: black;">If this is currently not possible: What about adding such a feature, or do you see any obstacles? </span></p>
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<p class="MsoNormal"><span style="font-size: 9.0pt; font-family: Verdana , sans-serif; color: black;">Many thanks in advance!</span></p>
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<p class="MsoNormal"><span style="font-size: 9.0pt; font-family: Verdana , sans-serif; color: black;">Best regards,</span></p>
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<p class="MsoNormal"><span style="font-size: 9.0pt; font-family: Verdana , sans-serif; color: black;">Holger</span></p>
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